營銷副總— Carrie Gordon女士
Q: What can guests expect at the newest Sky River Casino?
A : Here at Sky River Casino, we’re dedicated to providing the height of hospitality for our guests. We want to make sure you’re taken care of from the minute you set foot on our property. Whether it’s at the casino, a restaurant, or everything in between, we want to perform with the utmost integrity and honor. This is what we call “The Sky River Way”.
Q : With 100,000-square-foot gaming floor of slot machines and table games, what are the variety of Asian-style games that are being offered? Are there other Asian table games in the High Limit Room for VIP and experienced guests?
A : We have many varieties of Asian-style games here at Sky River Casino. On our main gaming floor, guests can choose to play their favorite Asian table games. We offer Mini-Baccarat, Pai Gow Tiles, Face Up PaiGow, Single Deck Pitched Blackjack, 8Decks Shoes Blackjack, and Double Deck Blackjack. Many of these games can also be played in the High Limit Room. In addition, our High Limit Room features Macau style Baccarat. No matter what level of gaming experience our guest has, there is something for everyone!
Q: What makes the Sky River Casino Asian Brand and Chinese name culturally sensitive to the Asian guests and ethnic markets?
A: We have an Asian brand identity that will visually communicate to our guests how the property is an Asian-friendly destination. The official Chinese name of the property is a perfect direct translation of Sky River and is inspired by the Milky Way where the stars represent infinity, wealth, and sky’s the limit – just like our brand tagline. Our logo also features the Vermilion Bird, an elegant and noble bird in Chinese culture symbolizing prosperity and pride to our Asian guests.
Q: Beside the current Asian marketing efforts in the traditional medias, how else does Sky River Casino plans to reach out to Asian Community?
A : Great question! Sky River is currently partnering with many local supermarkets such as 99 Ranch, Grand Century Mall, Pacific East Mall and Seafood City supermarket to further promote our brand and property through monthly LED showcases, banner and flyer distributions.
We have recently participated in the 2022 Autumn Moon Festival street fair in Oakland and will also be sponsoring and joining the upcoming LNY parade in San Francisco. We are beyond excited to share that Sky River will have a float at the parade, showcasing our LNY Greeting campaign design, the Ship of Wealth coming to live and our wonderful Sky River team greeting everyone at the festival.
Our sponsorship also includes a Rabbit statue that ties in with our float design and will be displayed at the Rose Pak’s station during the Lunar New Year time.
Q: How are your Asian promotional campaigns different than other gaming properties around your area?
A : We want our guests to take part in next-level promotions and earn top-notch giveaway items when they come play at our property. Therefore, in celebration of the upcoming Lunar New Year, we will offer a Swipe & Win promotion where Sky Rewards members who earn 88 Tier Credits by playing their favorite slots and table games can claim their prize by simply swiping their rewards card at any promotional kiosk.
Bringing the celebration to the next level, we will have a Lunar New Year property and host greeting campaign which not only caters to our guests of ethnic traditions and background, but also introduces our Asian Host team to the Asian markets. Some of our guests will also be receiving our Fortune Rabbit money envelopes.
答：自開業以來，賓客們均對我們親切周到且個性化的服務讚賞有加。我們所提供的豐富多彩的遊戲完全迎合了不同賓客的喜好，尤其是在「高注碼廳」。簡單來說，這裡的一切都不同凡響。我們中西薈萃的餐飲選擇也受到了賓客的青睞，尤其是在近期「俏龍軒」開張後。在這裡，總有無限的歡樂與驚喜等您來嘗試及體驗。獲得賓客的 滿足 和 讚賞就是我最樂意做的。