California News

PG&E Continues Response and Restoration Efforts in Butte County; Receives Support from Mutual-Assistance Partners

SAN FRANCISCO-– With the Camp Fire 100 percent contained, Pacific Gas and Electric Company (PG&E) crews are continuing to safely restore electric and gas service to the communities and customers in Butte County, where possible, so that residents can return to their homes. To expedite service restoration, mutual-assistance crews from more than 15 utility companies across the United States and …

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PG&E Readies for Thanksgiving Week Storms; More than 2,000 Personnel Continue to Support Camp Fire Response

SAN FRANCISCO, Calif.—Pacific Gas and Electric Company (PG&E) is readying for the most rainfall since early April across Northern and Central California starting Wednesday and continuing through the Thanksgiving weekend. PG&E electric crews and vegetation contract crews are on alert for potential outages and will be ready to respond to outages, and local emergency operations centers will activate as needed. …

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PG&E Notifying Customers in Parts of Nine Counties About Extreme Weather Forecasts and Potential for Public Safety Power Shutoff

SAN FRANCISCO, Calif.— Due to expected extreme fire danger conditions, including the Red Flag warning from the National Weather Service and several other weather factors, Pacific Gas and Electric Company (PG&E) today began notifying customers in portions of nine counties that the company may proactively turn off power for safety starting on Thursday, November 8. “We know how much our …

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With Free Annual Gas Safety Checks, PG&E Keeps Customers Safe and Warm

SAN FRANCISCO, Calif. — With winter right around the corner, Pacific Gas and Electric Company (PG&E) is reminding customers to schedule a free in-home safety inspection of their gas appliances. During the visit, PG&E also will relight pilot lights. Inspections by PG&E gas service representatives help ensure that gas appliances, including water heaters, furnaces and ovens, are operating safely and …

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RTD Introduces New Service and Commuter Buses

Stockton, CA –-San Joaquin Regional Transit District (RTD) will add weekend service to the Dublin BART station and will start deploying new and improved buses for most of its Commuter service beginning November 3. “The expanded weekend service is a direct response to requests we received from the public during our Unmet Transit Needs survey events,” said RTD CEO Donna …

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PG&E Recognized for Outstanding Customer Service for Second Year in a Row

SAN FRANCISCO, Calif. — Pacific Gas and Electric Company (PG&E) has won a prestigious award for its exceptional Field Service Management and customer service skills. The Edison Electric Institute (EEI) announced on Monday that PG&E is a recipient of its 2018 Awards for Outstanding National Key Accounts Program Award for Outstanding Customer Service for the second consecutive year. The organization also recognized …

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PG&E May Proactively Turn Off Power for Safety in Portions of 12 Counties

SAN FRANCISCO, Calif.— Due to expected extreme fire danger conditions including, the Red Flag Warning from the National Weather Service and several other weather factors, Pacific Gas and Electric Company (PG&E) today announced it may be proactively turning power off for safety and conducting a Public Safety Power Shutoff in several northern California cities within the next 24 hours. PG&E …

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