MedAssist Program Expansion Aims to Provide Financial Relief for Families

Family of 4 Making Up to $284,700May Qualify for
Asthma Inhalers, Diabetes Meds, or EpiPen Benefits

WHAT: The County of Santa Clara’s MedAssist program has expanded its age and income qualifications, making the first-of-its-kind initiative available to even more people living in Santa Clara County. Now, residents of all ages with an annual gross household income of up to 94% FPL (Federal Poverty Level) can enjoy the program’s benefits. This means an individual making $138,364 a year and a family of four earning $284,700 may qualify. MedAssist is unveiling a brand identity refresh as the healthcare grant program continues into its next phase of growth. 

This program provides eligible residents with a monthly grant to assist in paying for their life-saving medications. The eligibility criteria for this program are:

  • All ages
  • Live in Santa Clara County
  • Have a valid prescription for an asthma inhaler, diabetes medications, or epinephrine auto-injector (EpiPen)
  • Meet household out-of-pocket healthcare spending and annual gross household income requirements as described in

“This is a simple and easy-to-access program that provides financial relief to Santa Clara County families who are faced with difficult household decisions as a result of high medical costs,” said Joe Simitian, Santa Clara County Supervisor and Chair of the County’s Health and Hospital Committee. “I encourage everyone who uses asthma inhalers, diabetes medications, or an EpiPen to sign up for MedAssist. More than 1,000 families are already getting the help they need with MedAssist. I want to double that, and quickly!”
The application process is quick and accessible to everyone. Log into the website at to apply online, or download the paper application and submit it to any SCVMC pharmacy location. Residents may call 408-970-2001 for more information or visit Program information and support is available in multiple languages.
“Applicants will receive a monthly check to help with bills after a simple application process guided by our staff,” said County of Santa Clara Supervisor Otto Lee.

MedAssist is on a mission to offset the growing financial burden of life-saving prescriptions with grants for individuals with valid prescriptions for asthma inhalers, diabetes medications, or epinephrine auto-injectors (EpiPens). The program has continued to evolve since surpassing its goal of one thousand grantees in June 2023. Implementing the new brand guidelines will support the program’s ongoing growth as it strives to improve the health and well-being of people living in Santa Clara County.
“We know out-of-pocket pharmacy expenses can be a tremendous financial burden, and this is a wonderful way for the public to realize real savings.  The program encourages people to take their life-saving medications as prescribed by their doctor,” said Narinder Singh, Director of Pharmacy Services for Santa Clara Valley Healthcare.
A new brand identity builds a foundation for MedAssist to become an established and recognizable asset for people living in Santa Clara County. The refreshed brand and logo embody the program’s integrity, trust, and approachability to help increase enrollment and seek more positive patient outcomes.
Since MedAssist is a program of the County of Santa Clara, gathering community input was an essential part of this journey. Surveys were collected from the general population, as well as current grantees. Those results found that healthcare access and affordability are top-of-the-mind public health issues for many people in the county. These insights helped the team in the final stages of the logo and messaging development.

The County of Santa Clara government serves a diverse, multicultural population of 1.9 million residents in Santa Clara County, Calif., making it more populous than 14 states in the United States. The County provides essential services to its residents, including public health protection, environmental stewardship, medical services through the County of Santa Clara Health System, child and adult protection services, homelessness prevention and solutions, roads, park services, libraries, emergency response to disasters, protection of minority communities and those under threat, access to a fair criminal justice system, and many other public benefits.
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Interviews are available with Santa Clara County Supervisor Joe Simitian, County Supervisor Otto Lee, Santa Clara Valley Healthcare Director of Pharmacy Narinder Singh, and Santa Clara Valley Healthcare pediatrician Dr. Laurie Cammon. A MedAssist grant recipient will also be at the event.

For attendees:

  • Brand logo unveiling by County Supervisors Simitian and Lee
  • A grantee recipient’s perspective on the value of financial assistance
  • Information on the MedAssist program

WHEN: Thursday, September 7, 2023, 10:00 a.m. – 11:30 a.m.

WHERE: County Administration Building (back patio), 70 West Hedding St., San Jose, CA 95110

WHY: MedAssist is a joint project of Santa Clara County and Santa Clara Valley Healthcare designed to support the “missing middle” population who reside in the county. These individuals face high out-of-pocket medical expenses, co-pays, health insurance premiums, and life-saving medications such as anti-diabetics, asthma inhalers, or epinephrine auto-injectors. It is estimated that in the county, 118,900 people are diagnosed with diabetes, 257,000 are diagnosed with asthma and 21,600 are prescribed epi-pens. The rising cost of medications may cause a financial obstacle for some who, therefore, may take their medications less frequently than prescribed, possibly resulting in negative health outcomes. Therefore, the objective of this program is to remove the financial obstacle by offsetting these out-of-pocket costs and increasing prescription adherence rates.

WHO: Speakers will start at 10:00 a.m.:

  • Santa Clara County Supervisor Joe Simitian, District 5. Supervisor Simitian is Chair of the County of Santa Clara Health and Hospital Committee.
  • Santa Clara County Supervisor Otto Lee, District 3. Supervisor Lee is Vice Chair of the County of Santa Clara Health and Hospital Committee.
  • Narinder Singh, PharmD, MBA, Pharmacy Director, Santa Clara Valley Health. Narinder is the Program Director for the MedAssist Program.
  • Pamela A., Current MedAssist Enrollee

For more information:

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