If you live in the Central Valley, California area, please contact Comcast Cable:

Call: 1-800-420-5260

Website: http://www.comcast.com/

If you live in New York area, please contact Time Warner Cable:

Call: 1-800-863-4856; Chinese Hotline [中文热线]: 718-358-7928

Website: http://www.timewarnercable.com