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PG&E Continues Response and Restoration Efforts in Butte County; Receives Support from Mutual-Assistance Partners

SAN FRANCISCO-– With the Camp Fire 100 percent contained, Pacific Gas and Electric Company (PG&E) crews are continuing to safely restore electric and gas service to the communities and customers in Butte County, where possible, so that residents can return to their homes.

To expedite service restoration, mutual-assistance crews from more than 15 utility companies across the United States and Canada are assisting in the impacted area, with more on the way.

“We are extremely grateful for the mutual assistance we have received from our partner utility companies across the country and beyond. These additional crews share our commitment to supporting our customers and communities in times of need,” said Pat Hogan, PG&E senior vice president of Electric Operations.

In areas where it is safe to do so, PG&E crews have restored service to nearly 7,000 customers, while approximately 3,000 customers remain without power as of Friday, Nov. 30. An estimated 12,000 utility poles and more than 400 miles of power lines were damaged — a distance greater than Paradise to San Francisco and back (175.5 miles).

As access is granted to additional fire-impacted areas, PG&E crews will continue to assess infrastructure for damage and work toward safely restoring as many customers as possible.

PG&E has more than 3,700 employees and contractors working on restoration efforts, including crews from the following mutual-assistance partners:

• Arizona Public Service Electric Company
• Avista
• Consumers Power Inc. (CPI)
• Eugene Water & Electric Board
• Florida Power & Light Company
• Hawaiian Electric Companies
• Hydro One
• Imperial Irrigation District (IID)
• International Line Builders, Inc.
• Lower Valley Energy
• Oncor
• Plumas-Sierra Rural Electric Cooperative
• Portland General Electric
• Public Service Company of New Mexico
• Roseville Electric Utility
• Snohomish County Power Utility Districts
• Tillamook People’s Utility District

The partners will be assisting PG&E in clearing trees and preparing areas to begin the restoration process. Additionally, mutual-assistance support will help with electric distribution, connecting lines to customers’ homes.
Customers with questions are welcome to call PG&E at 1-800-743-5000, 24 hours a day, 7 days a week. They can also find answers online at

About PG&E
Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric energy companies in the United States. Based in San Francisco, with more than 20,000 employees, the company delivers some of the nation’s cleanest energy to nearly 16 million people in Northern and Central California. For more information, visit and

PG&E Readies for Thanksgiving Week Storms; More than 2,000 Personnel Continue to Support Camp Fire Response

SAN FRANCISCO, Calif.—Pacific Gas and Electric Company (PG&E) is readying for the most rainfall since early April across Northern and Central California starting Wednesday and continuing through the Thanksgiving weekend.

PG&E electric crews and vegetation contract crews are on alert for potential outages and will be ready to respond to outages, and local emergency operations centers will activate as needed.

The company’s storm response won’t affect PG&E’s continuing restoration work in response to the Camp Fire in Butte County. As of Sunday, Nov. 18, more than 2,000 PG&E employees and contractors are doing gas and electric restoration work and removing hazardous trees in the fire zone.

“PG&E has been preparing for storms such as this for many months. PG&E has a plan, and we want to encourage our customers to have a plan as well,” said Michael Lewis, PG&E’s vice president of electric distribution operations.

PG&E’s meteorology department utilizes a storm outage prediction model that is an effective tool to help the company respond to power outages more efficiently. The tool utilizes data sources to provide estimates on the potential timing, location and number of outages that we expect to see during a storm event.

PG&E is utilizing technology to help us restore power more quickly and efficiently after a storm. This includes the installation of automated equipment that “self-heals” the grid as well as timely and accurate outage data from our SmartMeter network.

These wet and windy conditions might cause trees, limbs and other debris to fall into power lines, damage equipment and interrupt electric service.

Heavy rainfall in areas impacted by the wildfires over the last several years might produce risk of mud slides and debris flows. PG&E reminds customers to heed all warnings from first-responders. PG&E meteorologists and seismologists will be monitoring the weather forecast closely and working with our Electric and Gas Operations team to understand the risk during each storm event.

PG&E’s meteorologists forecast that rain showers will spread across Northern and Central California on Wednesday with a stronger, wetter storm moving in late on Thanksgiving day and into Friday. Current forecast models suggest about two to four or more inches of widespread precipitation across the elevated terrain of Northern California is possible through Friday, which will decrease fire danger across the territory.

Stay safe during an outage

Here are some tips for PG&E customers in case outages do occur:

• Treat all downed power lines as if they are energized and extremely dangerous. Keep yourself and others away from them. Call 911, and then notify PG&E at 1-800-743-5000.

• During a power outage, use battery-operated flashlights instead of candles due to the risk of fire. If you must use candles, keep them away from drapes, lamp shades and small children and never leave them unattended.

• Unplug major appliances during a power outage to prevent possible damage when the power is turned back on. Keep a light on to let you know when power is restored.

• If you have a generator, inform PG&E and do not use it unless it is installed safely and properly. If it is not, you risk damaging your property and endangering yourself and PG&E line workers who may be working on nearby power lines. Information on the safe installation of generators can be found on our website at

About PG&E

Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric energy companies in the United States. Based in San Francisco, with more than 20,000 employees, the company delivers some of the nation’s cleanest energy to nearly 16 million people in Northern and Central California. For more information, visit and

PG&E Notifying Customers in Parts of Nine Counties About Extreme Weather Forecasts and Potential for Public Safety Power Shutoff

SAN FRANCISCO, Calif.— Due to expected extreme fire danger conditions, including the Red Flag warning from the National Weather Service and several other weather factors, Pacific Gas and Electric Company (PG&E) today began notifying customers in portions of nine counties that the company may proactively turn off power for safety starting on Thursday, November 8.
“We know how much our customers rely on electric service and the impacts these events can have on our customers, their families and communities. We will only consider temporarily turning off power in the interest of safety and as a last resort during extreme weather conditions to reduce the risk of wildfire,” said Pat Hogan, senior vice president of Electric Operations.
Factors that PG&E considers when deciding to initiate a Public Safety Power Shutoff include strong winds, very low humidity levels, critically dry vegetation and on-the-ground observations.
PG&E is working closely with first responders and state and local agencies to keep them apprised of our response to the evolving weather conditions.
Starting today, PG&E is sending automated voice messages, texts and emails to customers alerting them to a potential power shutoff.
Due to forecasted high winds and dry vegetation, PG&E may temporarily turn off power in portions of the following communities:
• Butte County
• Lake County
• Napa County
• Nevada County
• Placer County
• Plumas County
• Sierra County
• Sonoma County
• Yuba County
PG&E meteorologists will continue to monitor weather conditions as they evolve. PG&E will have additional details on affected areas as weather reports become available. Gusty northeast
winds are expected late Wednesday through Thursday primarily in the Sacramento Valley, western slopes of northern Sierra and the North Bay hills.
PG&E’s automated message to potentially impacted customers included the following message:
“Extreme weather conditions with high fire danger are forecasted in the North Bay, North Valley and Sierra Foothills, starting overnight Wednesday and lasting through Thursday. These conditions may cause power outages. To protect public safety, PG&E may also temporarily turn off power in your neighborhood or community. If there is an outage, we will work to restore service as soon as it is safe to do so. Please have your emergency plan ready. If you see a downed power line, assume it is energized and extremely dangerous. Do not touch or try to move it—and keep children and animals away. Report downed power lines immediately by calling 911. For more information on how to prepare, please visit or call 1-800-PGE-5002.”
Customers should also make sure their contact information is up-to-date by visiting, or by calling 1-866-743-6589 during normal business hours.
Customers can learn whether their home or business is in or near a high fire-threat area by reviewing the California Public Utilities Commission’s High Fire-Threat District map. They can also visit to determine whether their home or business is served by an electric line that may be turned off for safety.
About PG&E
Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric energy companies in the United States. Based in San Francisco, with more than 20,000 employees, the company delivers some of the nation’s cleanest energy to nearly 16 million people in Northern and Central California. For more information, visit and

PG&E Recognized for Outstanding Customer Service for Second Year in a Row

SAN FRANCISCO, Calif. — Pacific Gas and Electric Company (PG&E) has won a prestigious award for its customer service.

The Edison Electric Institute (EEI) announced on Monday that PG&E is a recipient of its 2018 Awards for Outstanding National Key Accounts Program Award for Outstanding Customer Service for the second consecutive year. The organization also recognized PG&E employee Alexander Feliz as a recipient of the National Key Accounts Executive Award for Outstanding Customer Service for providing customer service and assistance that goes above and beyond expectations.

The awards have recognized EEI member companies and National Key Accounts executives annually for the past 20 years for providing superior service to business customers with multiple locations.

“PG&E’s Business Energy Solutions team consistently finds new ways to provide value to our customers, from small businesses to larger brands. Our employees are invested in meeting our customers’ needs, and we’re pleased to be recognized for our efforts at a national level,” said Deb Affonsa, the vice president of customer service at PG&E.

The Edison Electric Institute (EEI) is the association that represents all U.S. investor-owned electric companies. Votes were cast by EEI National Key Accounts customers, representing a wide variety of industries. Customers were asked to vote for companies that exceed expectations based on a number of traits, from how proactive, empowered and accountable representatives are to a shared philosophy that customers are the reason they are in business.

PG&E’s Business Energy Solutions team serves more than 300,000 business customers in PG&E’s 70,000-square-mile diverse service territory in Northern and Central California. The team proactively seeks to help customers with their account management needs, partnering with them on their energy needs and opportunities for efficiency.

“Congratulations to this year’s winning companies and executives for their outstanding customer service and sustained excellence,” said EEI President Tom Kuhn. “Throughout the electric power industry, electric companies are shifting toward customer-centric energy products and providing safe, reliable, affordable, and cleaner energy.”

The Awards for Outstanding National Key Accounts Customer Service were established by the Customer Advisory Group, a group of national chain customers that provide feedback, guidance, and support to EEI’s National Key Accounts program. EEI’s National Key Accounts program is a customer-oriented program where leading multi-site customers and electric company account representatives collaborate to develop efficient energy management strategies that can be integrated into facilities nationwide.

Ipagdiwang ang Moon Festival sa Pechanga Resort Casino May Ipamimigay na 2018 Mercedes Benz at Magagarang Premyo

Samahan kami sa Pechanga Resort Casino ngayong Setyembre upang ipagdiwang ang Mid-Autumn Festival kaugnay din ng kapana-panabik na “Harvest Moon Grand Drawing.” Magkakaroon ng 50 mananalo sa EasyPlay at isang swerteng mananalo ang magmamaneho ng bagong 2018 Mercedes Benz. Sa karagdagan, sa aming tatlong araw na “Harvest Moon – Swipe & Win” na promosyon, may pagkakataong manalo ang mga miyembro ng Club hanggang $1,000 sa EasyPlay!

Ang prmosyong “Harvest Moon – Swipe & Win” ay isasagawa sa araw ng Huwebes, Setyembre 6, 13 at 20. Mula 1pm hanggang 9pm, ang mga miyembro ng Pechanga Club ay maaaring magkaskas ng Club card sa himpilan ng promosyon sa pagkakataong manalo ng hanggang $1,000 sa EasyPlay o sa bunutan ng mga kalahok upang makasali sa Grandeng Bunutan.

Ang “Harvest Moon Grand Drawing” ay isasagawa sa Linggo, Setyembre 23. Sa takdang panahon ng promosyon mula 1pm hanggang 9pm, ang mga miyembro ng Club ay maaaring lumahok sa paggamit ng Club card habang naglalaro ng slots at table games. Maaaring lumahok paulit-ulit depende sa bahagdan/antas ng sinumang Miyembro. Ang miyembro na may Red Card ay maaaring lumahok ng 8x sa pagsali, ang miyembro na may Silver Card ay maaaring lumahok ng 1x. Ang mga kalahok ay bubunutin alas 5pm, 6pm, 7pm, 8pm at 9pm. Isa ang mananalo ng grandeng papremyo at mag-uuwi ng 2018 Mercedes Benz, habang ang total na 50 maswerteng mananalo ay makakapanalo ng kaniyang parte sa EasyPlay bonus. Dalasan ang paglalaro upang paulit-ulit na manalo! Ang mga mananalo ay ipapaskel sa kabuuang palapag ng casino. Sa karagdagang impormasyon, tumawag lamang sa 1-877-711-2946 o bumisita sa

Lahat kami sa Pechanga Resort Casino ay bumabati sa inyo ng Happy Moon Festival!

Patungkol sa Pechanga Resort Casino

Inaalok ng Pechanga Resort Casino ang isa sa mga pinakamalaki at malaganap na kasiyahan na pang resort/casino kahit saan sa United States. Hinirang na “Four Diamond Property” ng AAA mula pa noong 2002, ang Pechanga Resort Casino ay nagbibigay ng walang katumbas na paraan para sa isang araw o pang-matagalang marangyang bakasyon. Naghahandog ng mahigit sa 4,500 sa pinaka mainit na slot machines, table games at world-class entertainment, 1,090 mga kwarto sa hotel, kainan, spa at championship golf sa Journey sa Pechanga, ang Pechanga Resort Casino ay tampok na destinasyon na tumutugon at humihigit sa kagustuhan ng mga panauhin nito at ng komunidad. Ang Pechanga Resort Casino ay pag-aari at palakad ng Pechanga Band ng mga Luiseño Indians. Para sa karagdagang impormasyon, tumawag ng toll-free sa 1-888-PECHANGA o bumisita sa Sundan ang Pechanga Resort Casino sa Facebook at sa Twitter @PechangaCasino. Ang Pechanga Resort Casino ay bukas ng 24-oras. Ang mga bisita ay kinakailangang 21-anyos at pataas upang makapasok sa casino.

Celebrate the Moon Festival at Pechanga Resort Casino With A 2018 Mercedes Benz Giveaway and Great Prizes

Join us at Pechanga Resort Casino this September to celebrate the Mid-Autumn Festival with our exciting “Harvest Moon Grand Drawing”. There will be 50 winners of EasyPlay and one lucky winner will drive away in a new 2018 Mercedes Benz. In addition, with our three days “Harvest Moon – Swipe & Win” promotion, Club members will have a chance to win up to $1,000 in EasyPlay!

The “Harvest Moon – Swipe & Win” promotion will be held on Thursday, September 6th, 13th and 20th Starting from 1pm to 9pm, Pechanga Club members can swipe their Club card at the promotion area for a chance to win up to $1,000 EasyPlay or drawing entries to take part in the Grand Drawing.

The “Harvest Moon Grand Drawing” will be held on Sunday, September 23th. During the promotional period from 1 pm to 9 pm, Club members can earn entries by using their Club to play at any slots and table game. Multiple entries can be earned depending on membership/tier level: Red Card members earn up to 8x entries; Platinum Card members up to 5x entries; Gold Card members up to 3x entries, and Silver Card members earn 1x entry. Entries will be drawn at 5pm, 6pm, 7pm, 8 pm and 9 pm. One grand prize winner will drive away in a 2018 Mercedes Benz, while a total of 50 lucky winners will win a share of EasyPlay bonus. Play more to win multiple times! Winners will be posted throughout the casino floor. For more information, please call 1-877-711-2946 or visit

All of us at Pechanga Resort Casino wish everyone a Happy Moon Festival!

About Pechanga Resort Casino
Pechanga Resort Casino offers one of the largest and most expansive resort/casino experiences anywhere in the United States. Voted the Number One casino in America by readers of USA TODAY and rated a Four Diamond property by AAA since 2002, Pechanga Resort Casino provides an unparalleled getaway. Offering more than 4,500 of the hottest slots, table games, world-class entertainment, 1,090 hotel rooms, dining, spa and championship golf at Journey at Pechanga, Pechanga Resort Casino features a destination that meets and exceeds the needs of its guests and the community. Pechanga Resort Casino is owned and operated by the Pechanga Band of Luiseño Indians. For more information, call toll free 1-888-PECHANGA or visit Follow Pechanga Resort Casino on Facebook and on Twitter @PechangaCasino. Pechanga Resort Casino is open 24-hours. Guests must be 21 and older to enter the casino.

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